We’re excited to share our new Citizen Good website. We’ve chosen to redesign our site to reduce its environmental impact. The environmental impact of websites We know that people don’t often think about the environmental impact of digital technology – while they are busy streaming movies or keeping lots of tabs open whilst searching for…
Category: Brand purpose
Brand purpose

Brands investing in Nature
Over recent weeks, we’ve seen some big leaps in the role of businesses stepping up and taking more responsibility for the environment and climate change. The ‘climate clock’ continues to tick and the impact of biodiversity loss and climate-related impacts are increasing all the time. We’ve seen some challenger brands increasing desire to do more,…

Chocolate on the UP?
We are delighted to see how challenger brands are continuing to re-think the supply chain of chocolate – inspiring consumers to think differently and be more informed on their chocolate choices. The soon-to launch brand Up Up Chocolate, the world’s first slave free cocoa chocolate. They source their chocolate from one cocoa farm plantation in Colombia –…

Right on the mark
Do you sleep-shop by defaulting to your go-to brand when choosing a product? Unless a brand has a compelling point of difference, it can look like a sea of same. Assuming you have the time to explore and want to support a brand doing the right thing, you’d facing a tsunami of eco and sustainable…

Humanising Purpose
What you do in the dark will shine in the light. Purpose is set in motion when values are operationalised through decisions made and actions taken even when no one is watching. What is the purpose of your company? It has the potential to serve society as a force for good. Strikingly expressed by Professor…

Tough love in the brand world
In recent weeks, a couple of brands were called out for greenwashing. Whilst that’s not groundbreaking news per se, what is surprising is that these two sustainability-led brands have a strong reputation and consistent record for doing the right thing. The Advertising Standards Authority (ASA) launched an investigation into Oatly for its environmental claims. In…

Building Citizen Brands
Consumers are voting with their wallets. The 2020 Sustainable Market Share Index™ finds that sustainability-marketed products are responsible for more than half of the growth in FMCG. It’s not slowing down despite the ongoing COVID-19 pandemic. We refer to them as ‘Citizen Brands’. What are their common traits? It is dynamic and creates memorable moments of truth…

Education paid for with chocolate
Why does everything always need to be so complicated? Have we got so used to living in a high growth, technology driven world that we miss the simple solutions with the potential to drive real change? Last week Nestle announced they will be using an innovative approach to tackle child labour in the chocolate business….

What is your 1st step?
It takes a village to drive change in an organisation. Whilst there is no perfect playbook to implement the sustainability roadmap perfectly, there are some foundational steps to make it less bumpy. It’s worth taking stock, and considering where you are on these steps: What is your company purpose? Rally everyone and all decisions around…

Cooking with Purpose
As they say, Diversity is being invited to the party; Inclusion is being asked to dance. COOK is an extraordinary food company from Kent and are “very, very fussy” about the quality of their ingredients. They are equally fussy about being people-first and creating a conducive workplace environment that has been widely recognized in the…